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    Stay safe

    For you to feel safe while shopping with us, our staff members have been provided with protective gear and are following several instructions to safeguard their health and yours :



    All our sale assistants are equipped with masks and gloves.

    .

    The hand sanitiser is provided . Serve your self



    1.50M is the minimum distance to be respected between each person.



    The store is regulary desinfected.



    We limit the number of customers number of customers in stores.




    Frequently asked questions about our safety instructions

    About our fitting rooms ?

    In line with current situation, our changing rooms are closed. For your safety, we invite you to try your clothers at home.


    About purchased items ?

    Purchased items can be returned within 30 days upon presentation of receipt.


    About kids play area ?

    All our kids play area in sotres are closed.

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    In accordance with "Data Protection Act 7817-of 6 January 1978" you have a right of access, rectification of opposition and deletion of the data concerning yourself. In those cases please contact us: kiabi@othaim.com indicating your name, address and email address. You can also contact us at this address in order to oppose the use of your data for commercial prospecting purposes free of charge. Legal notices